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Electronic Download: The Visible Ops Handbook

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*NOTE: ELECTRONIC VERSION/ e-Copy (in .pdf format) 

Visible Ops Handbook: Starting ITIL in four practical steps, the new handbook from the ITPI, is designed to jump-start implementation of controls and process improvement in IT organizations needing to increase service levels, decrease costs, and increase security and auditability. Permission is granted to the purchaser to print a copy for their own use. 

Redistribution of Visible Ops in any form is strictly prohibited without prior permission of the ITPI.

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